PAYMENT DETAILS

We will accept payment by

- Australia Post money order
- Personal cheque (wait until proceeds clear)
- Business cheque ( wait until proceeds clear)
- Direct deposit to our Commonwealth bank account -customers will receive an email with postage costs, bank deposit details and how to pay (this may take up to 2 days)
- Mastercard & Visa-Preferred method

-International payments can be made through www.paypal.com after an invoice has been issued to you.

POSTAGE

-We have a postage and handling charge of $12.00 for all small orders within Australia only.

-Postage on orders weighing over 750gms, or larger parcels will incur extra postage costs.

-Postage on larger orders will be calculated individually, and credit card charged.
-We will post world wide, quotation given on individual orders if requested in comments box.
-All items will be carefully packaged, and any order over $50.00 we recommend be sent by Registered mail $3.05 extra, which includes insurance up to $100.00.
-Extra insurance is available on request.
-We are not responsible for loss through Australia Post.
-Larger parts and orders will be sent through TNT Road Express, or Greyhound Freight.

-We are a small business in a rural area, turn-around for orders can be up to 10 business days. If you need your part urgently please leave a message in the comment box provided. And I will do my best to get it posted asap.

-I post twice weekly. Postage days are usually a Monday or Tuesday, then Thursday or Friday.

REFUNDS

-Please choose carefully when ordering from our site as we do not offer refunds on our parts.
-We will offer a refund or credit on parts only under special circumstances, but we will not be responsible for, or refund any postage costs.
-Refunds will incur a 10% restocking fee.

-There is no refund or exchange for second hand goods, workshop manuals, sales literature, magazines and books.

SALE CANCELLATION

-A sale can only be cancelled on the same day as ordered. If your card has already been charged there will be an $5.00 charge applied.
-Large orders will incur a 15% restocking fee.

GENERAL INFORMATION

-If you did not receive and email confirmation at the time of your order, you may have entered your email address incorrectly. Please click on the email link of the front page of the website and request an order confirmation.
-We try to answer all questions, please allow up to 3 days to get back to you. We may not answer over a weekend or public holidays.